Accepted Payment Methods
We accept the following payment methods:
- Credit Cards (Visa, MasterCard, American Express)
- Debit Cards
- PayPal
- Bank Transfers
- Digital Wallets
Payment Processing
All payments are processed securely through our payment gateway partners. We use industry-standard encryption to protect your payment information.
Payment Security
We are committed to ensuring the security of your payment information. Our website uses SSL encryption and complies with PCI DSS standards for payment card security.
Authorization and Verification
By submitting your payment information, you authorize us to charge the specified amount to your chosen payment method. We may verify your payment information before processing transactions.
Payment Timing
Payments are typically processed immediately upon order confirmation. In some cases, payment processing may take up to 24 hours.
Failed Payments
If a payment fails due to insufficient funds, expired card, or other reasons, we will notify you immediately. You will need to provide alternative payment information to complete your order.
Price and Currency
All prices are displayed in the currency selected on our website. We reserve the right to change prices at any time without prior notice.
Taxes and Duties
Applicable taxes will be calculated and displayed at checkout. International customers may be responsible for customs duties and import taxes.
Payment Disputes
If you believe there is an error with your payment, please contact us immediately. We will investigate and resolve any legitimate payment disputes promptly.
Refund Policy
Refunds are processed according to our Return Policy. Refunds will be issued to the original payment method used for the purchase.
Payment Plan Options
For eligible purchases, we may offer payment plan options. Details of available payment plans will be displayed at checkout.
Third-Party Payment Processors
We use reputable third-party payment processors to handle transactions. Their terms and conditions may apply in addition to our payment policy.
Record Keeping
We maintain secure records of all transactions. You can access your payment history through your account on our website.
Policy Updates
We may update this payment policy from time to time. Changes will be effective immediately upon posting on our website.
Contact Us
For payment-related questions, please contact us at payments@cateyes.com or call our customer service.
Last updated: February 12, 2026